topic Re: Password pop up in Email

Password pop up

pickers — Wed, 24 Sep 2025 11:15:23 GMT

I've been getting dozens of weird foreign bounce back messages for the last few days. I've deleted them all and changed the password for my Tiscali account yesterday afternoon. It then worked fine for all of the afternoon but now I'm getting password pop ups in Outlook on my laptop and it wont accept the new password. The odd thing is that this Tiscali email is still working fine on my phone and I've been getting emails on the phone all morning without a problem.

Can anyone help please.

Pickers

Re: Password pop up

pickers — Wed, 24 Sep 2025 11:23:33 GMT

I've also checked on the webmail on my laptop and its working fine there too.

Re: Password pop up

Mandisa-TT — Wed, 24 Sep 2025 12:01:23 GMT

It is good to hear that is it now working okay on WebMail. If updating the password doesn’t work, consider removing the Tiscali account from Outlook and then re-adding it:

Go to File > Account Settings > Account Settings.
Select your Tiscali account and click Remove.
After removing, click on New to add the account again, entering your email address and the new password.

Re: Password pop up

pickers — Thu, 25 Sep 2025 18:56:48 GMT

Thanks Mandissa I reset the password and now its working fine.

Re: Password pop up

sabelo-TT — Fri, 26 Sep 2025 07:34:01 GMT

Perfect! Thank you for confirming with this amazing feedback! 🙂