topic Re: Talktalk customer but cant access my emails in Email

Talktalk customer but cant access my emails

Magpie39 — Tue, 30 Sep 2025 21:15:18 GMT

I am a Talktalk customer but unable to access my emails. I'm redirected to the subscription page everytime! Very frustrating

fr8ys — Tue, 30 Sep 2025 21:36:49 GMT

Please see here for more details
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M194737
Please post back once you have actioned if you believe your emails require linking, otherwise you will need to subscribe.

Thank you.

Magpie39 — Tue, 30 Sep 2025 21:42:27 GMT

Yes, I have filled in my profile page and added my talktalk email address into the "private notes" area

Philile-TT — Wed, 01 Oct 2025 07:27:24 GMT

@Magpie39 Did you receive communication to subscribe to EveryMail?

Magpie39 — Wed, 01 Oct 2025 21:56:23 GMT

Don't think so, but unfortunately can't check now as unable to see any of my emails

Philile-TT — Thu, 02 Oct 2025 08:01:11 GMT

Okay, thank you for confirming that. Do you have an account you've used previously which is now disconnected?