topic Re: My email has been hacked and incoming emails are being redirected - how do I fix this in Email

My email has been hacked and incoming emails are being redirected - how do I fix this

jncape — Fri, 03 Oct 2025 08:35:26 GMT

My email has been hacked and incoming emails are being redirected - how do I fix this

Re: My email has been hacked and incoming emails are being redirected - how do I fix this

Mandisa-TT — Fri, 03 Oct 2025 08:46:37 GMT

Hi @jncape I'm sorry to hear that, you can try the following.

Change Your Password

Log into your TalkTalk email account.
Navigate to settings and look for the option to change your password.
Choose a strong, unique password that includes a mix of letters, numbers, and symbols.

Check Email Forwarding Settings
Log into your email account.
Go to settings and look for "Forwarding" options.
Remove any unauthorized forwarding addresses.

Re: My email has been hacked and incoming emails are being redirected - how do I fix this

Mandisa-TT — Fri, 03 Oct 2025 09:29:11 GMT

Check for Suspicious Activity

Review your sent items and folders for any emails you didn’t send.
Look for any changes in your account settings or recovery options.

Re: My email has been hacked and incoming emails are being redirected - how do I fix this

Gliwmaeden2 — Fri, 03 Oct 2025 09:06:02 GMT

@jncape, also run malwarebytes and / or antivirus checks on all your devices.

Re: My email has been hacked and incoming emails are being redirected - how do I fix this

Mandisa-TT — Fri, 03 Oct 2025 09:07:57 GMT

Yes to check if there is any keyloggers, notify your contacts that your email was compromised, as they might receive phishing emails from your account.

Re: My email has been hacked and incoming emails are being redirected - how do I fix this

jncape — Sat, 04 Oct 2025 08:35:08 GMT

Thanks. I changed my password and checked under Rules - and found that all my incoming email was being redirected. I've deleted that rule and all appears to be OK. No malware etc detected.

Contacts have been notified....in fact, it was only through responses from contacts that I realised I'd been hacked. The hacker didn't provide very 'realistic' scamming emails, and was quickly detected.

Re: My email has been hacked and incoming emails are being redirected - how do I fix this

Philile-TT — Mon, 06 Oct 2025 08:04:26 GMT

@jncape just to confirm you have now regained access into your emails and changed the rules?