topic Re: Problem with g-mail addresses in Email

Problem with g-mail addresses

She1987 — Mon, 29 Sep 2025 17:26:56 GMT

Some of the e-mails I send are not being received and some e-mails sent to me don't arrive. I and the recipients have checked both spam and trash folders but they aren't there. They all seem to be addresses to or from gmail. It is causing problems. I use TalkTalk webmail. Any suggestions for a not very technology minded person to to try to fix?

Re: Problem with g-mail addresses

fr8ys — Wed, 01 Oct 2025 14:38:27 GMT

There does seem to be an issue at the moment which I understand has been raised with the email team.

Your post seems to have been missed so I've escalated this for support staff to review and confirm.

Re: Problem with g-mail addresses

She1987 — Wed, 01 Oct 2025 16:02:15 GMT

That's great thanks.

Re: Problem with g-mail addresses

mandisa1-TT — Thu, 02 Oct 2025 07:19:45 GMT

Thank you so much for your help @fr8ys

Hi there @She1987 The issue has been escalated, we are still awaiting feedback.

Re: Problem with g-mail addresses

gnasher12 — Fri, 03 Oct 2025 13:49:54 GMT

Hi, Am having similar problems. Cannot send any emails to gmail.com addresses. Can receive them though. Did you get a solution ?

Many Thanks

Re: Problem with g-mail addresses

mandisa1-TT — Fri, 03 Oct 2025 13:56:02 GMT

Hi there @gnasher12 We sincerely apologize for the inconvenience caused to you. Please start your own thread as we are trying to establish, how many customers are affected.