topic Re: Request to link email to broadband account in Email

Request to link email to broadband account

BazCymru — Sat, 04 Oct 2025 09:58:05 GMT

Could you please link my email addresses to my broadband account.

Many thanks

Re: Request to link email to broadband account

fr8ys — Sat, 04 Oct 2025 11:16:13 GMT

Have you received an email regarding subscribing to Everymail?

Do you see a red banner when logging into webmail regarding subscribing?

Please see here for more details
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M194737
Please post back once you have actioned if you believe your emails require linking.
Thank you.

Re: Request to link email to broadband account

BazCymru — Sat, 04 Oct 2025 11:38:49 GMT

Yes, I definitely need my emails linking.

Thanks

Re: Request to link email to broadband account

markd5 — Sat, 04 Oct 2025 12:58:21 GMT

Could you please link my email addresses to my broadband account.

Many thanks

Re: Request to link email to broadband account

fr8ys — Sat, 04 Oct 2025 13:12:54 GMT

@markd5

Hi,
Please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.

Also answer the questions I've asked of @BazCymru and review the pinned post.

Thank you.
Thank you

Re: Request to link email to broadband account

Philile-TT — Mon, 06 Oct 2025 08:08:16 GMT

@BazCymru do you have any account with TalkTalk that is now disconnected?

Re: Request to link email to broadband account

BazCymru — Mon, 06 Oct 2025 13:24:14 GMT

Yes, I had a previous account with Talktalk.

Re: Request to link email to broadband account

Philile-TT — Mon, 06 Oct 2025 13:38:27 GMT

@BazCymru Please update your private notes with all TalkTalk emails you have and also the old account/landline number.

Re: Request to link email to broadband account

BazCymru — Mon, 06 Oct 2025 13:51:40 GMT

Updated. Thank you.

Re: Request to link email to broadband account

Philile-TT — Mon, 06 Oct 2025 15:48:27 GMT

@BazCymru Thank you for the information I have submitted the escalation, please note that this request will be completed within 48 hours of the working days only (Monday to Friday) as hours are not counted over weekends. It could also take up to 72 working hours depending on the workload that the back-office has.