topic Re: 550 - 550 5.7.1 Reject for policy reason in Email

550 - 550 5.7.1 Reject for policy reason

snapdragon66 — Thu, 23 Oct 2025 16:44:49 GMT

I get this message when I try and email my own address

550 - 550 5.7.1 Reject for policy reason

I'll be grateful for any help

ferguson — Thu, 23 Oct 2025 17:22:52 GMT

From where?

Billx — Thu, 23 Oct 2025 19:58:57 GMT

Do you mean from within TalkTalk webmail, emailing from your own address to your own address?

If that's the case, the system has lost its mind a bit.

Mine has done that in the past, but works OK now.

A solution would have been to 'Allowlist' your own email address, but the system does not allow that,

The other thing, try entering your address in the address book.

Mandisa-TT — Fri, 24 Oct 2025 07:08:02 GMT

Hi @snapdragon66 please provide more details on your query and we will look into it for you.