topic Re: Everymail problems in Email

Everymail problems

CrazyDaisy18 — Mon, 27 Oct 2025 19:50:31 GMT

I've not received an email as a former customer of broadband with Talk Talk.

I need this in order to keep my email address via everymail when I've subscribed.

Very concerned that I will lose all my emails and data by the end of this month (October 2025) Can you assure me that these issues will be resolved and I will not lose my emails and data?

Re: Everymail problems

Gliwmaeden2 — Mon, 27 Oct 2025 20:03:42 GMT

Customers may leave Talktalk any time, so ongoing the system allows you 30 days' use of the email address after leaving, @CrazyDaisy18.

That system will remain in place long after 31st October.

When did you leave Talktalk?

The advice remains to wait for an email with a link for setting up with Everymail.

Re: Everymail problems

Philile-TT — Tue, 28 Oct 2025 07:25:29 GMT

@CrazyDaisy18 please answer, do you still have an active broadband account with TalkTalk or if cancelled as @Gliwmaeden2 has asked when did you leave?

Re: Everymail problems

CrazyDaisy18 — Tue, 28 Oct 2025 09:58:45 GMT

We left Talk Talk on 26th August 2025.

Re: Everymail problems

Philile-TT — Wed, 29 Oct 2025 10:06:21 GMT

Since you have recently left TalkTalk you will be unable to subscribe, the team is currently working on sending out communication to all customers that have recently left so that you can be able to subscribe.

Re: Everymail problems

Philile-TT — Wed, 29 Oct 2025 10:07:49 GMT

@CrazyDaisy18 just to confirm are you able to use your email services currently? there are no restrictions?

Re: Everymail problems

CrazyDaisy18 — Wed, 29 Oct 2025 14:01:02 GMT

Yes, I can confirm that I can use the email.

Re: Everymail problems

Philile-TT — Wed, 29 Oct 2025 14:19:41 GMT

Your email will still function up until you given the ending date were you will have to subscribe to Everymail.