topic Re: mail in Email

mail

annecossey — Fri, 31 Oct 2025 17:17:42 GMT

when I send an email to a Google account it goes into their Spam folder

Re: mail

fr8ys — Fri, 31 Oct 2025 17:22:36 GMT

This is a known issue affecting Gmail and Hotmail.

Google and Microsoft are working with TalkTalk to find a solution.

Staff here will pass your details onto the tech team to add to those already under investigation.

Sometimes getting your contacts to add you to their approved contacts helps.

Re: mail

Philile-TT — Mon, 03 Nov 2025 07:10:05 GMT

Hi there @annecossey are you still having an issue with this?

Re: mail

Gliwmaeden2 — Mon, 03 Nov 2025 08:27:22 GMT

@annecossey, please just follow up on this thread, rather than anyone else's for the same issue, as it can otherwise cause confusion in the replies.

If you lose track of where you posted, you can check back to threads in the ACTIVITY area of your community profile - just make sure that the original poster of the topic was actually you.

Re: mail

Philile-TT — Mon, 03 Nov 2025 08:33:56 GMT

thank you @Gliwmaeden2