topic Re: Account version out of date in Email

Account version out of date

Lynn11 — Tue, 04 Nov 2025 15:47:46 GMT

Hello. I am receiving emails and not sure if genuine of spam. Says my account version is out of date and after. Nov 10th I will no longer be able to send or receive emails. Requests that I click a link to upgrade.
I have seen that stand alone email accounts are to be charged for, but I have broadband too so thought I did not need to do anything.

Should I follow the link.?

Re: Account version out of date

fr8ys — Tue, 04 Nov 2025 15:54:53 GMT

Have you had any previous messages regarding subscribing to Everymail?

Please see here for more details
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M194737
Please post back once you have actioned if you believe your emails require linking.
Thank you.

Re: Account version out of date

Lynn11 — Tue, 04 Nov 2025 16:48:51 GMT

Finally got through to a real person on talk talk who sorted everything for me.

Re: Account version out of date

amahle-TT — Tue, 04 Nov 2025 16:51:47 GMT

We are happy that your issue has been resolved, is there anything else you would like us to assist you with at the moment?