topic Re: Spam in Email

Spam

St0ker — Sun, 09 Nov 2025 14:13:31 GMT

I have just discovered by logging into TalkTalk webmail that a lot of emails are going into a Spam folder which aren't being downloaded to the Mail app on my Macbook. What can I do to stop this happening. I want all the emails to be downloaded. It appears that I can't delete the Spam folder in webmail. I have the account set up as POP3

Any help would be much appreciated.

Many Thanks

Re: Spam

Billx — Sun, 09 Nov 2025 14:39:08 GMT

Hi, @St0ker

Currently, there's nothing you can do, to stop those spam emails going to your Spam folder

They are automatically put there by TalkTalk's spam filters.

This happens before the Mail app on your MacBook downloads them to your computer

If you want those emails in your computer,

you have to manually transfer them from webmail's Spam folder to your Mail app's folders.

Are there only spam emails going to TalkTalk webmail's Spam folder?

Re: Spam

St0ker — Sun, 09 Nov 2025 16:27:08 GMT

Thanks Billx

The problem is that there are ordinary emails going into the spam folder.

What I have done is to transfer all the emails in the Spam folder into my inbox but it looks as if I'm going to have to check on a regular basis.

A bit of a pain!

Thanks again for your help.