topic Re: setting up new mailbox, set new mailbox in mailbox manager but cannot see it sending or recei... in Email

setting up new mailbox, set new mailbox in mailbox manager but cannot see it sending or receiving

Drover10011 — Tue, 18 Nov 2025 13:29:21 GMT

my mail manager shows my to mail boxes set up bur onyl the original one is working. the new one is not sending or receiving?

Re: setting up new mailbox, set new mailbox in mailbox manager but cannot see it sending or recei...

siphosethu-TT — Tue, 18 Nov 2025 13:46:39 GMT

Hi there @Drover10011, allow me to check if the second email is linked to the account. Please update your private notes and add the email giving you issues so I can have it looked into right away. Thanks

Re: setting up new mailbox, set new mailbox in mailbox manager but cannot see it sending or recei...

Drover10011 — Tue, 18 Nov 2025 15:09:31 GMT

not sure where private notes are?

Re: setting up new mailbox, set new mailbox in mailbox manager but cannot see it sending or recei...

ferguson — Tue, 18 Nov 2025 15:17:49 GMT

Click here and complete your details, scroll down a bit for the Private notes section.

Re: setting up new mailbox, set new mailbox in mailbox manager but cannot see it sending or receivin

Gliwmaeden2 — Tue, 18 Nov 2025 15:29:25 GMT

While adding the information to Private Notes, @Drover10011, you might as well check that all Personal Information is completed. Whenever you add information to your community forum profile, always SAVE CHANGES.

Re: setting up new mailbox, set new mailbox in mailbox manager but cannot see it sending or recei...

siphosethu-TT — Tue, 18 Nov 2025 15:32:28 GMT

Thank you @ferguson & @Gliwmaeden2 for the help.

@Drover10011 please use the link provided by @ferguson. Thanks