topic Re: My Email not working (receiving only) in Email

My Email not working (receiving only)

GwenM1 — Tue, 18 Nov 2025 16:06:29 GMT

I am not receiving any emails. I am able to send emails.

I have tried sending an email from elsewhere.

I use Thunderbird for emails and Firefox for my browser.

Re: My Email not working (receiving only)

amahle-TT — Tue, 18 Nov 2025 16:11:20 GMT

Hi there @GwenM1, we will look into this for you.

Re: My Email not working (receiving only)

amahle-TT — Tue, 18 Nov 2025 16:15:11 GMT

Can you check your TalkTalk Internet access for me now and let me know if it works? You can do this by trying to reload the site or application you were experiencing problems with or trying to search for something on the Internet.

Re: My Email not working (receiving only)

GwenM1 — Tue, 18 Nov 2025 18:51:56 GMT

My talk talk wifi is fine. I have also cleared my cache.

I am on Thunderbird emails.,

Re: My Email not working (receiving only)

mandisa1-TT — Wed, 19 Nov 2025 07:01:42 GMT

Hi there @GwenM1 Can you please try accessing your Emails via webmail and see if you are still not receiving them from there?