topic Re: Retaining E-Mail account in Email

Retaining E-Mail account

Ch1ndiggler — Fri, 21 Nov 2025 14:08:21 GMT

How do I retain my email account when I exit my contract with Talk Talk ? I'm unable to find any details on the Talk Talk website and my contract ends in a few days.

Re: Retaining E-Mail account

siphosethu-TT — Fri, 21 Nov 2025 14:40:20 GMT

Hi there @Ch1ndiggler, you'll have to sign up to Everymail. I've provided a link below with more information on that.

Email Transition FAQs

Re: Retaining E-Mail account

Ch1ndiggler — Fri, 21 Nov 2025 15:42:50 GMT

Thank you for the quick response, I've followed the link you provided and I can't seem to find any information regarding what to do, as it takes me straight to my TalkTalk email. I finish my contract with TalkTalk in 4 days time and I'm not sure if I'll still be able to access my account and if so, for how long. I thought there may be an option to sign up for a 12 months, to continue my access but it doesn't give me any options, maybe when my contract finishes, it will give me the chance to subscribe ?

Re: Retaining E-Mail account

siphosethu-TT — Fri, 21 Nov 2025 16:23:56 GMT

Please note that there is a chat link located in the link I've provided which will allow you to contact Everymail.

It will be under where I can find help.

Re: Retaining E-Mail account

Ch1ndiggler — Fri, 21 Nov 2025 16:31:28 GMT

Ok, thank you, i'll give that a try.

Re: Retaining E-Mail account

siphosethu-TT — Fri, 21 Nov 2025 16:44:46 GMT

You are most welcome, I'm sure you know where to find us should you need anything else. Bye for now