topic Re: Cannot send emails in Email

Cannot send emails

Annbie — Sun, 23 Nov 2025 09:12:07 GMT

I had problems with accessing two of my Talktalk email addresses last week. After a phone call to Customer Service I got access back, but now I can receive emails but not send them. This is on the Talktalk Webmail as well as on my other apps.

Re: Cannot send emails

fr8ys — Sun, 23 Nov 2025 09:54:52 GMT

Have you received any notification about moving to Everymail?

Even if not please follow the advice given here regarding your email address.

https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M194737
Please post back once you have actioned and confirm regarding Everymail.
Thank you.

Re: Cannot send emails

Philile-TT — Mon, 24 Nov 2025 07:29:50 GMT

@Annbie are you still having issues?

Re: Cannot send emails

Annbie — Mon, 24 Nov 2025 07:40:30 GMT

I have not been told by Talktalk that I have to move to Everymail. I have a current Talktalk subscription for hone and broadband. I filled in the profile as advised but then didn't know whst to do. In the meantime I had an online chat with Talktalk so waiting to see if they unblock me. Still cannot send emails from two of my emails. One message said I am blocked from sending, another said the address I am sending to is invalid.

Re: Cannot send emails

Philile-TT — Mon, 24 Nov 2025 10:27:08 GMT

@Annbie please advise if you had been assisted on the chat platform so I can assist further if you still have not been assisted with this.

Re: Cannot send emails

Annbie — Mon, 24 Nov 2025 22:49:48 GMT

I had a call back from lady at Talktalk who unblocked me so all sorted now.

Re: Cannot send emails

siphosethu-TT — Tue, 25 Nov 2025 07:15:00 GMT

Hi there @Annbie, those are wonderful news. Should you require any assistance in future I take it you know where to find us. Thanks