Gmail is blocking forwarded emails specifically from Talk Talk customer service

Nerine — Tue, 09 Dec 2025 15:21:58 GMT

Hi.

I have automatic fowarding to gmail on my talktalk email account. All emails are forwarded without problem except those from Talk Talk customer services. These are rejected by gmail with a 505 5.7.1 message.

I have managed to determine that it is the external images in Talk Talk CS emails that are causing the problem. If I forward them manually, usiing the refuse external images option, they are forwarded to gmail. However, this means they won't be forwarded automatically. Is there any way I can work around this, please, either within Talk Talk email or in gmail? Thanks.

Re: Gmail is blocking forwarded emails specifically from Talk Talk customer service

siphosethu-TT — Tue, 09 Dec 2025 15:32:27 GMT

Hi there @Nerine, there is no other way but doing it manually for now. There was a known issue with Gmail email address still being looked into, I've sent a link though with all the information you might need.

Managing TalkTalk Mail

topic Gmail is blocking forwarded emails specifically from Talk Talk customer service in Email

Gmail is blocking forwarded emails specifically from Talk Talk customer service

Re: Gmail is blocking forwarded emails specifically from Talk Talk customer service