topic MY SENT E-MAILS GO DIRECTLY TO RECPIANTS JUNK FOLDER. in Email

MY SENT E-MAILS GO DIRECTLY TO RECPIANTS JUNK FOLDER.

DAVIDSMITH1506 — Thu, 11 Dec 2025 15:25:00 GMT

I HAVE TESTED THIS BY SENDING TO ANOTHER ACCOUNT I HAVE AND THE SAME THING HAPPENED. THIS STARTED ABOUT FOUR OR FIVE WEEKS AGO

Re: MY SENT E-MAILS GO DIRECTLY TO RECPIANTS JUNK FOLDER.

Mandisa-TT — Thu, 11 Dec 2025 15:29:05 GMT

Hi @DAVIDSMITH1506 I'm sorry to hear this,

Ask recipients to whitelist your address
This is a temporary workaround while the root cause is fixed.

Re: MY SENT E-MAILS GO DIRECTLY TO RECPIANTS JUNK FOLDER.

Mandisa-TT — Thu, 11 Dec 2025 15:36:26 GMT

@DAVIDSMITH1506 I understand how frustrating it is when your emails end up in junk folders. Ask Recipients to Whitelist: Encourage your recipients to add your email address to their contacts or whitelist it to ensure future emails land in their inbox.

And also;

Ask recipients to mark your email as ‘Not Spam’: This improves reputation over time.