topic Re: Can’t get OTP email from Amazon in my talktalk email in Email

Can’t get OTP email from Amazon in my talktalk email

lvoggy — Mon, 29 Dec 2025 14:21:00 GMT

Hi. Does anyone know why my talktalk email won’t let me receive an OTP email from Amazon. I forgot my password and amazon have sent me numerous reset emails but they never come through. Thanks

Re: Can’t get OTP email from Amazon in my talktalk email

nambuso-TT — Mon, 29 Dec 2025 14:24:22 GMT

Hi there @lvoggy. I am very sorry to hear this. Could you please check Spam/Junk Folder, sometimes legitimate emails can end up in the spam or junk folder. Make sure to check there.

Thanks

Re: Can’t get OTP email from Amazon in my talktalk email

lvoggy — Wed, 31 Dec 2025 16:00:28 GMT

Hi. Yes I have checked all folders

Re: Can’t get OTP email from Amazon in my talktalk email

amahle-TT — Wed, 31 Dec 2025 16:14:52 GMT

Please check if you have any specific email filters set up that might be redirecting Amazon emails to another folder.

Re: Can’t get OTP email from Amazon in my talktalk email

lvoggy — Wed, 31 Dec 2025 20:26:53 GMT

Hi. No filters i can see

Re: Can’t get OTP email from Amazon in my talktalk email

Philile-TT — Fri, 02 Jan 2026 07:02:52 GMT

@lvoggy are you still experiencing this issue?

Re: Can’t get OTP email from Amazon in my talktalk email

lvoggy — Thu, 08 Jan 2026 14:26:41 GMT

Hi yes still experiencing and now can’t reset password for M&S or my house insurance account

Re: Can’t get OTP email from Amazon in my talktalk email

Thabile-TT — Thu, 08 Jan 2026 14:37:29 GMT

Hi @lvoggy regarding the email issue you mentioned. Have you noticed if this problem is occurring only with emails from Amazon, or is it affecting other emails as well, particularly those with OTPs?

Re: Can’t get OTP email from Amazon in my talktalk email

lvoggy — Thu, 08 Jan 2026 15:09:48 GMT

hi just password resets and now for other sites other than amazon

Re: Can’t get OTP email from Amazon in my talktalk email

Thabile-TT — Thu, 08 Jan 2026 15:27:27 GMT

@lvoggy Thank you for this information, I just need to check have you subscribed to Every mail?