topic In the Spam and Trash Folders: Items in this folder will NOT be automatically deleted after 30 days in Email https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141452#M198420 <P>In TalkTalk webmail, in the Spam and Trash Folders, TalkTalk webmail notifies that:<BR />"Items in this folder will be automatically deleted after 30 days"</P><P>&nbsp;</P><P>Could staff please confirm, that items in the Spam and Trash Folders, <STRONG>will not be</STRONG> automatically deleted after 30 days, but remain there until the user deletes them?<BR />Perhaps TalTalk can delete that notification.</P><P>&nbsp;</P> Tue, 06 Jan 2026 15:32:23 GMT Billx 2026-01-06T15:32:23Z In the Spam and Trash Folders: Items in this folder will NOT be automatically deleted after 30 days https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141452#M198420 <P>In TalkTalk webmail, in the Spam and Trash Folders, TalkTalk webmail notifies that:<BR />"Items in this folder will be automatically deleted after 30 days"</P><P>&nbsp;</P><P>Could staff please confirm, that items in the Spam and Trash Folders, <STRONG>will not be</STRONG> automatically deleted after 30 days, but remain there until the user deletes them?<BR />Perhaps TalTalk can delete that notification.</P><P>&nbsp;</P> Tue, 06 Jan 2026 15:32:23 GMT https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141452#M198420 Billx 2026-01-06T15:32:23Z Re: In the Spam and Trash Folders: Items in this folder will NOT be automatically deleted after 3... https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141453#M198421 <P>Hi there <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/523184">@Billx</a></SPAN></SPAN> looking into this for you.</P> Tue, 06 Jan 2026 15:34:18 GMT https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141453#M198421 mandisa1-TT 2026-01-06T15:34:18Z Re: In the Spam and Trash Folders: Items in this folder will NOT be automatically deleted after 3... https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141454#M198422 <P>Thanks,&nbsp;<a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/883408">@mandisa1-TT</a>&nbsp;</P> Tue, 06 Jan 2026 15:37:25 GMT https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141454#M198422 Billx 2026-01-06T15:37:25Z Re: In the Spam and Trash Folders: Items in this folder will NOT be automatically deleted after 3... https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141455#M198423 <P>In general with any Email service if emails are in a trash folder they are deleted after 30 days, I am sorry however we are unable to change this notification, as it is accurate.&nbsp;</P> <P>Messages ... are redirected to the Spam folder for 30 days for review until system deletion</P> Tue, 06 Jan 2026 15:40:05 GMT https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141455#M198423 mandisa1-TT 2026-01-06T15:40:05Z Re: In the Spam and Trash Folders: Items in this folder will NOT be automatically deleted after 3... https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141461#M198424 <P>I was not looking for generalities.</P><P>In the past, in TalkTalk webmail, in both Spam and Trash folders, the emails have remained there, undeleted, past the 30-day limit.</P><P>&nbsp;</P><P>Currently, I don't have any emails in the Trash folder. I have deleted them all. So, I can't confirm that now.</P><P>But I can confirm that emails in the Spam folder are <STRONG>not</STRONG> currently deleted after 30 days. They will remain there until I delete them.</P><P>&nbsp;</P><P>So, can you confirm that?</P><P>&nbsp;</P> Tue, 06 Jan 2026 16:10:53 GMT https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141461#M198424 Billx 2026-01-06T16:10:53Z Re: In the Spam and Trash Folders: Items in this folder will NOT be automatically deleted after 3... https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141463#M198425 <P>We will have to flag this to the Email team, to have this looked into and if required delete the 30 days notification.</P> Tue, 06 Jan 2026 16:15:13 GMT https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141463#M198425 mandisa1-TT 2026-01-06T16:15:13Z Re: In the Spam and Trash Folders: Items in this folder will NOT be automatically deleted after 30 d https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141464#M198426 <P>Thanks,&nbsp;<a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/883408">@mandisa1-TT</a>&nbsp;</P> Tue, 06 Jan 2026 16:25:39 GMT https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141464#M198426 Billx 2026-01-06T16:25:39Z Re: In the Spam and Trash Folders: Items in this folder will NOT be automatically deleted after 30 d https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141468#M198427 <P>You are most welcome:)</P> Tue, 06 Jan 2026 16:36:50 GMT https://community.talktalk.co.uk/t5/Email/In-the-Spam-and-Trash-Folders-Items-in-this-folder-will-NOT-be/m-p/3141468#M198427 mandisa1-TT 2026-01-06T16:36:50Z