topic Re: Blocked from sending in Email

Blocked from sending

EveMc — Fri, 16 Jan 2026 20:54:19 GMT

Hiya, I've suddenly today had the message that I am blocked from sending emails. I am receiving emails. I have changed my password twice, logging out completely each time but no change. Same sending emails via laptop & mobile. Any suggestions how to fix it please? thanks

Re: Blocked from sending

fr8ys — Fri, 16 Jan 2026 21:55:02 GMT

Have you tried using webmail?

Have you ever received an email about subscribing to Everymail or when logging into webmail do you see a red banner?

Please see here for more details if so.
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M194737
Please post back once you have actioned if you believe your emails require linking.

Staff or not back until Monday now to be able to help you.

Thank you.

Re: Blocked from sending

fr8ys — Sat, 17 Jan 2026 14:08:12 GMT

@EveMc

Another customer is reporting a similar issue so could you reply please, or advise if the issue has cleared or been resolved elsewhere.

I have raised this with the forum manager too as a potential trend in case it's a new fault that needs a global solution.

Thank you.

Re: Blocked from sending

Philile-TT — Mon, 19 Jan 2026 07:02:12 GMT

@EveMc I will look into this for you. Is there a red banner prompting you to sign up to EveryMail?

Re: Blocked from sending

Philile-TT — Mon, 19 Jan 2026 07:25:15 GMT

@fr8ys thank you for your support.

Re: Blocked from sending

Wilfred42 — Mon, 19 Jan 2026 12:33:10 GMT

Had trouble resetting password, this has now been resolved by Help Centre. Now find I am blocked from sending emails.

Help please

Wilfred42

Re: Blocked from sending

Philile-TT — Mon, 19 Jan 2026 12:38:03 GMT

@Wilfred42 thank you for the update. Glad to hear that it has been resolved.

Re: Blocked from sending

Philile-TT — Mon, 19 Jan 2026 12:38:52 GMT

Are you using webmail to access your emails?