topic Re: How do I close my talktalk email account? in Email

How do I close my talktalk email account?

ElizM — Thu, 05 Feb 2026 12:31:10 GMT

I cannot find an option to close my account under any management settings. Can anyone help?

Re: How do I close my talktalk email account?

Thabile-TT — Thu, 05 Feb 2026 12:39:48 GMT

Hi there @ElizM I'm sorry about this, just to confirm do you want to delete a mailbox or your talktalk email account completely?

Re: How do I close my talktalk email account?

fr8ys — Thu, 05 Feb 2026 15:59:41 GMT

Are you still a broadband customer with TalkTalk?

If so have you tried logging into Mailbox Manager?

https://apps.talktalk.co.uk/myaccount/?_gl=1*1shs3sn*_gcl_au*MTI2Mzc1NjY5MS4xNzY0MDg2MTkwLjEyOTA4MjMxMzAuMTc2NTYzMTU5Ny4xNzY1NjMxNTk3*_ga*MTAxMDkwMTAxLjE3MjE4Mjg3NDQ.*_ga_88BDJ58K51*czE3NjczNTc0NTMkbzE1ODYkZzEkdDE3NjczNzA2NjYkajU5JGwwJGgw*_ga_YTQP0WVCW5*czE3NjczNTc0NTMkbzMwMCRnMSR0MTc2NzM3MDY2NiRqNTkkbDAkaDU2NDk1OTM4Mw..#/mailbox-manager

If you are not a broadband customer and are a Mail plus customer yet to transfer, the above link should also work.

If you have migrated to Everymail you will need to check with them on cancelling, but if you pay monthly and don't pay, your email will soon stop working.

Re: How do I close my talktalk email account?

Thabile-TT — Thu, 05 Feb 2026 16:07:26 GMT

@fr8ys thanks for the support. @ElizM please confirm.