topic Re: Suddenly some incoming emails going into trash bin in Email

Suddenly some incoming emails going into trash bin

Gilbeh — Sat, 07 Feb 2026 20:33:23 GMT

I’ve been getting emails for some years via our U3a site but suddenly they’re going straight into trash bin with a sign of red circle and line across it. Assume that

its got blocked. Ive tried moving to inbox but it just goes back to trash. Not aware I’ve changed anything but had updates recently.

Re: Suddenly some incoming emails going into trash bin

fr8ys — Sat, 07 Feb 2026 21:24:37 GMT

Have you tried adding to your safe sender's list or adding the email address to your address book?

Have you tried clicking as not spam?

Is this in Webmail or are you using a 3rd party program such as outlook or thunderbird?

If the latter where are they showing in Webmail?

Try whitelisting in Webmail too.

Re: Suddenly some incoming emails going into trash bin

Gilbeh — Sun, 08 Feb 2026 07:18:45 GMT

Thank you. I’ve added to contacts but no change. It’s just usual tinyworld email. Was fine last year but suddenly decided to block from the u3a site.

Can’t find where in settings to unblock or where to click as not spam.

Re: Suddenly some incoming emails going into trash bin

Gilbeh — Sun, 08 Feb 2026 07:23:07 GMT

Think I’ve just solved it. Swiped email to delete from trash bin and got option to unblock.

Re: Suddenly some incoming emails going into trash bin

fr8ys — Sun, 08 Feb 2026 08:26:19 GMT

Oh good. Pleased you got it working.

Re: Suddenly some incoming emails going into trash bin

nambuso-TT — Mon, 09 Feb 2026 07:07:41 GMT

Hi there

@fr8ys Thank you very much for helping out.

@Gilbeh Thank you for letting us know that the issue has now been resolved, should you require any further assistance, please do not hesitate to contact us and we will assist you further. Thank you very much for contacting TalkTalk. Have yourself a lovely day.

Goodbye!👋