topic Re: Link email in Email

Link email

kevspage — Wed, 11 Mar 2026 14:21:26 GMT

Hi,

I have just received an email informing me that I may loose my 3 long-standing @Tiscali.CO.UKlegacy email addresses that should be linked to my existing broadband and phone contract, can someone please help me to resolve this

Thanks Kev

Re: Link email

mandisa1-TT — Wed, 11 Mar 2026 14:23:51 GMT

Hi there @kevspage I would love to assist you with your query, I can see you have listed the Emails on your private notes, I will be looking into this for you.

Re: Link email

mandisa1-TT — Wed, 11 Mar 2026 14:35:27 GMT

Looking into your account the Email addresses you have listed, are already linked to your broadband account. Are there any restrictions on the accounts?

Re: Link email

Gliwmaeden2 — Wed, 11 Mar 2026 14:45:35 GMT

@kevspage, check that the sender really was Talktalk.

There are many scams going around - don't click on any links within the email.

Re: Link email

mandisa1-TT — Wed, 11 Mar 2026 14:47:33 GMT

Thank you so much @Gliwmaeden2 for the support, especially because there are no new Comms currently being sent out.

Re: Link email

kevspage — Wed, 11 Mar 2026 15:34:39 GMT

Thanks for the help,

I have just checked and there seems to be no restrictions on the 3 accounts

Thanks Kev

Re: Link email

mandisa1-TT — Wed, 11 Mar 2026 15:36:19 GMT

Can you please check if the email was sent by us TalkTalk?

Re: Link email

kevspage — Wed, 11 Mar 2026 15:54:21 GMT

Hi,

On looking at the email it was sent by “Everymail” team on TalkTalk’s behalf

Thanks Kev

Re: Link email

mandisa1-TT — Wed, 11 Mar 2026 16:02:09 GMT

Thank you. Please ignore the Email from Everymail. I will escalate this for you.

Re: Link email

kevspage — Wed, 11 Mar 2026 16:11:58 GMT

Just for your information this is the email

Re: Link email

mandisa1-TT — Wed, 11 Mar 2026 16:14:15 GMT

Thank you so much for the screenshot, just to confirm did you subscribe to Everymail before?

Re: Link email

kevspage — Wed, 11 Mar 2026 16:14:21 GMT

HI Mandisa1
For your information this was the email from yesterday

Thanks Kev

Re: Link email

mandisa1-TT — Wed, 11 Mar 2026 16:15:40 GMT

Thank you so much for the screenshot, just to confirm did you subscribe to Everymail before?

Re: Link email

Gliwmaeden2 — Wed, 11 Mar 2026 16:46:23 GMT

@kevspage, it's not even addressed to you personally.

Definitely a scam.

Re: Link email

mandisa1-TT — Wed, 11 Mar 2026 16:47:18 GMT

Please do not open the attachment, as you have an active broadband account with us and your email addresses are already linked. You do not need to subscribe to Everymail. Please ignore the Email and block as spam

Re: Link email

kevspage — Wed, 11 Mar 2026 18:57:49 GMT

As I said before unfortunately I had already opened the attachment 😩😩

Re: Link email

Gliwmaeden2 — Wed, 11 Mar 2026 19:38:56 GMT

@kevspage

Run a malware and antivirus check on all devices and change your email password.

Re: Link email

Philile-TT — Thu, 12 Mar 2026 07:00:41 GMT

@Gliwmaeden2 thank you for the support.