topic Re: Mail in Email

Mail

Kostyla — Fri, 20 Mar 2026 20:26:03 GMT

Hi all, I'm having trouble signing into several different accounts and have to reset my password, but for some reason my talktalk mail isn't allowing any reset password emails to come through, nothing in my spam or inbox and therefore not allowing me to proceed with the password reset, it was originally just a reset on the RPA site I've been struggling with but found tonight it's exactly the same for My screwfix account which also needs a password reset.

Hope that makes sense.

Thanks

Re: Mail

Gliwmaeden2 — Fri, 20 Mar 2026 20:50:04 GMT

@Kostyla, support staff are not back on here before Monday.

Meanwhile we have pretty much run out of time for Live Chat today but it should be open from 8am.

You could try calling 03451 720088 on Saturday [9am - 6pm]. Not open Sunday.

Full details of hours for support are here: https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband

There's also support via Facebook and X but I have not got direct links to these available to give you.

Re: Mail

Philile-TT — Mon, 23 Mar 2026 07:09:45 GMT

@Gliwmaeden2 thank you for the support

Re: Mail

Philile-TT — Mon, 23 Mar 2026 07:24:09 GMT

@Kostyla please advise if you still require assistance.