topic Re: unablet to receive emails in Email

unablet to receive emails

millie38 — Tue, 24 Mar 2026 16:49:43 GMT

unable to receive emails since 17 march

Re: unablet to receive emails

fr8ys — Tue, 24 Mar 2026 19:13:03 GMT

Is this using WebMail or a third party client such as outlook or thunderbird?

If you have not tried WebMail, can you check if this is receiving mail.

Staff can really only support Webmail issues, do if it is a third party client issue, these issues can sometimes be solved by deleting the account, closing the client, then opening it and adding your email again, preferably using IMAP settings.

Re: unablet to receive emails

Mandisa-TT — Wed, 25 Mar 2026 07:06:20 GMT

Thank you so much @fr8ys,

@millie38 Please confirm if you are using Webmail to access your email or a 3rd party?