https://community.talktalk.co.uk/t5/Email/Waypoint/m-p/3148327#M200137 <P>Contact Talktalk support directly to deal with this issue&nbsp; - the sooner the better, <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/203811">@Gilbeh</a>.</P> <P>&nbsp;</P> <P><A href="https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband" target="_blank">https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband</A></P> <P>&nbsp;</P> <P>And also run a virus check on all devices.</P> Sat, 04 Apr 2026 16:26:30 GMT Gliwmaeden2 2026-04-04T16:26:30Z https://community.talktalk.co.uk/t5/Email/Waypoint/m-p/3148324#M200136 <P>Just went onto my email and there was an email saying I’d requested to change password and code would expire in an hour. &nbsp; Don’t think&nbsp;<SPAN>I touched anything by mistake. &nbsp; Then I saw top of screen saying waypoint downloading but it failed. &nbsp;The email has disappeared.</SPAN></P><P>&nbsp;</P><P><SPAN>Anyone know what waypoint is please.</SPAN></P><P>&nbsp;</P><P><SPAN>Heather</SPAN></P> Sat, 04 Apr 2026 16:00:16 GMT https://community.talktalk.co.uk/t5/Email/Waypoint/m-p/3148324#M200136 Gilbeh 2026-04-04T16:00:16Z https://community.talktalk.co.uk/t5/Email/Waypoint/m-p/3148327#M200137 <P>Contact Talktalk support directly to deal with this issue&nbsp; - the sooner the better, <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/203811">@Gilbeh</a>.</P> <P>&nbsp;</P> <P><A href="https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband" target="_blank">https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband</A></P> <P>&nbsp;</P> <P>And also run a virus check on all devices.</P> Sat, 04 Apr 2026 16:26:30 GMT https://community.talktalk.co.uk/t5/Email/Waypoint/m-p/3148327#M200137 Gliwmaeden2 2026-04-04T16:26:30Z