topic Re: everymail in Email

everymail

computerman1 — Thu, 09 Apr 2026 18:16:28 GMT

received email about change to everymail. it says We’ve continued to provide your TalkTalk email service free of charge for some time. However, as you’re no longer a TalkTalk broadband customer, we’re unfortunately unable to continue offering it at no cost. Providing a high-quality email service requires ongoing investments in infrastructure, security, and innovation.

I have been a talktalk broadband customer about 40 years and still am and still use the router you supplied about 3-5 years.

So why do i have to change to everymail and is the a way i can continue without changing

bob green xxxx [email address removed for security reasons]

Re: everymail

fr8ys — Thu, 09 Apr 2026 16:15:46 GMT

Please see here for more details and the action you need to take depending on your circumstances.
https://community.talktalk.co.uk/t5/Email/Everymail-transition/td-p/3148465
Thank you

Re: everymail

Gliwmaeden2 — Thu, 09 Apr 2026 18:17:34 GMT

@computerman1, please do not post any personal information details in the public thread.

I've removed the email address from public display in your post.

Re: everymail

worksopblade — Thu, 09 Apr 2026 18:47:35 GMT

I've just finished on the chat line with an agent.
He said that large numbers of customers have been sent this email in error, and not to worry, I wont be disconnected.
Lets hope he is correct

Re: everymail

fr8ys — Thu, 09 Apr 2026 18:51:24 GMT

I hope they are going to follow this up by sending everyone an apology email