https://community.talktalk.co.uk/t5/Email/Unable-to-send-email/m-p/3148534#M200226 <P><a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/925317">@MD4541</a>, you need to contact Talktalk during the day. Opening hours for phone / Live Chat are listed in this link:</P> <P>&nbsp;</P> <P><A href="https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband" target="_blank">https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband</A></P> <P>&nbsp;</P> <P>They can only look into the webmail issue.</P> Fri, 10 Apr 2026 23:13:19 GMT Gliwmaeden2 2026-04-10T23:13:19Z https://community.talktalk.co.uk/t5/Email/Unable-to-send-email/m-p/3148533#M200225 <P>I get an error message when trying to send an email to any of my contacts. The error message is either 'reject for policy reason' or 'need RCPT command'. I use Thunderbird but they also won't send from TalkTalk webmail. I have tried from my PC and from my phone with the same result. How can I resolve this?</P><P>&nbsp;</P> Fri, 10 Apr 2026 22:16:35 GMT https://community.talktalk.co.uk/t5/Email/Unable-to-send-email/m-p/3148533#M200225 MD4541 2026-04-10T22:16:35Z https://community.talktalk.co.uk/t5/Email/Unable-to-send-email/m-p/3148534#M200226 <P><a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/925317">@MD4541</a>, you need to contact Talktalk during the day. Opening hours for phone / Live Chat are listed in this link:</P> <P>&nbsp;</P> <P><A href="https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband" target="_blank">https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband</A></P> <P>&nbsp;</P> <P>They can only look into the webmail issue.</P> Fri, 10 Apr 2026 23:13:19 GMT https://community.talktalk.co.uk/t5/Email/Unable-to-send-email/m-p/3148534#M200226 Gliwmaeden2 2026-04-10T23:13:19Z