topic Re: Windows 11 can’t set up talk talk email in Email

Windows 11 can’t set up talk talk email

River1 — Tue, 21 Apr 2026 20:34:03 GMT

Cannot set up talk talk email in outlook can anyone help please.

email, password all correct and imap and smpt settings

Re: Windows 11 can’t set up talk talk email

Gliwmaeden2 — Tue, 21 Apr 2026 22:55:01 GMT

The only article I can find goes up to Windows 10, @River1, so I will ask whether they can update this page with Windows 11 advice:

https://help-centre.talktalk.co.uk/Email/Set_up_TalkTalk_email/Setting_up_Email_in_Windows_mail

There is no staff support on the forum, so please contact LiveChat or phone 03451 720088 during the day for specific help.

However it is also worth you checking out the issues with Windows directly:

Re: Windows 11 can’t set up talk talk email

River1 — Tue, 21 Apr 2026 23:15:13 GMT

Thanks for reply just sat nearly 2 hours trying to sort it. Have got classic outlook open but shows no emails in inbox or any sent emails.

I have talktalk set up on my iPad, can send an email to my talktalk email and it’s there in the iPad inbox.

thanks again, will have another go in the morning

Re: Windows 11 can’t set up talk talk email

KeithFrench — Wed, 22 Apr 2026 10:50:19 GMT

Hi @River1

Even if set up correctly, Outlook does seem to be prone to bugs. I personally use Thunderbird, which just works.

However, I can provide you with the correct setup (I am not saying that you have done anything wrong) if you want.

Re: Windows 11 can’t set up talk talk email

fr8ys — Wed, 22 Apr 2026 10:57:57 GMT

Just to add to the advice given, this can sometimes be "cured" by deleting the email account within Outlook, closing the program, then opening and re-adding using IMAP settings.

There is no guarantee that if it works the settings will hold as Outlook can be very temperamental at best.

As @KeithFrench says, Thunderbird is much more stable, but if you are paying for Outlook you will want that to work.