topic Re: Cannot access webmail in Email

Cannot access webmail

elizasouthwood — Wed, 20 May 2026 14:52:48 GMT

I am on holiday in Europe. At home I download my email to my laptop. On holiday I use webmail. Until yesterday lunchtime I was able to access webmail. My internet connection is fine as I can access BBC, Telegraph etc. When I enter

https//portal.talktalk.co.uk it hangs & does not get as far as being able to enter my email address & password

Re: Cannot access webmail

ferguson — Wed, 20 May 2026 14:54:45 GMT

Try using a VPN with a UK IP address.

Re: Cannot access webmail

elizasouthwood — Wed, 20 May 2026 16:33:54 GMT

Why should using a UK VPN make any difference?

so far I have been in Hungary, Croatia, Serbia & Romania where webmail worked OK. Now back in Serbia it does not work. It does not make sense.

Re: Cannot access webmail

ferguson — Wed, 20 May 2026 17:36:15 GMT

That's OK, just a suggestion, not compulsory.

If you want any further help you will need to contact TalkTalk directly.