topic Re: 550 5.7.1 Reject for policy reason in Email

550 5.7.1 Reject for policy reason

Sarah4uk — Sun, 24 May 2026 08:49:36 GMT

Can't send emails; they all bounce with 550 5.7.1 Reject for policy reason

I've tried resetting my IP address, and even using a VPN, so im huessing its talktalk, not me...

(using a onetel.neet email address)

I can't even send using webmail - that comes up as (503 - 503 5.5.1 Error: need RCPT command
)

HELP!!!!

Re: 550 5.7.1 Reject for policy reason

fr8ys — Sun, 24 May 2026 09:04:56 GMT

Unfortunately, support staff are no longer available here and this will require you contact TalkTalk directly as the forum is now peer to peer and this is something we are, on this occasion, unable to help you with.
Please see the link in my signature for ways to contact TalkTalk.

Re: 550 5.7.1 Reject for policy reason

fr8ys — Sun, 24 May 2026 09:08:37 GMT

As an aside though, have you ever received an email about transferring to Everymail?

If so this may be an issue for you if you haven't transferred or contacted TalkTalk to associate your email with your broadband account if you are a broadband customer.

The phone lines are not open today though.