topic Re: continuing to get reminder from everymail to register in Email

continuing to get reminder from everymail to register

mikeb76 — Tue, 26 May 2026 16:47:15 GMT

I have a broadband account with talktalk but Everymail persists in sending me requests to register .

Re: continuing to get reminder from everymail to register

fr8ys — Tue, 26 May 2026 17:44:25 GMT

Please see here for more details and the action you need to take depending on your circumstances.
https://community.talktalk.co.uk/t5/Email/Everymail-transition/td-p/3148465

It's imperative you act quickly now.

Thank you

Re: continuing to get reminder from everymail to register

Gliwmaeden2 — Tue, 26 May 2026 21:28:01 GMT

@mikeb76, you do need to proactively contact Talktalk directly - you're getting the emails because Talktalk lost track of which legacy email addresses are used by current customers.

Now that Everymail is taking over the old addresses for those who have left Talktalk, you must ensure that a Live Chat agent or support on 03451 720088 has been told you are a current customer who requires these addresses to be associated with your broadband service.

Otherwise they will just fall into a black hole - Talktalk will no longer be looking after these addresses.

The agent needs to complete a form to ensure that Talktalk keeps including your email service.