topic Blocked from sending emails in Email

Blocked from sending emails

jennyanydots1964 — Fri, 29 May 2026 12:40:06 GMT

I am unable to send emails, they appear to be being blocked. I suspect I have been hacked in some way as also have an alert from Norton security regarding my email address on dark web. I have reset the password but to no avail and the chatbot function appears to just take me in a circle. Just need a way of resetting my account to normal working. This is the reject message .

Message could not be sent to the following recipients: "xxxxxxx (554 - 554 5.7.1 <mjs1967@talktalk.net>: Sender address rejected: You are blocked sending mail

Thanks

Re: Blocked from sending emails

KeithFrench — Wed, 10 Jun 2026 08:59:48 GMT

What service do you have? If you turn the router off for a full 30 mins (or possibly overnight depending on your package), this should get a new Public IP address on the router (if it is actually that which is blocked as opposed to your email address.

Re: Blocked from sending emails

DaveB1361 — Wed, 10 Jun 2026 13:24:12 GMT

It's more likely that this is the "Everymail" issue. I've the exact same message even though they had submitted the form for it to be sorted out.

I under 30-40% of the calls for support are related to this. I spent 1 hr 20 min with tech support to get it sorted - and it's been escalated.

Re: Blocked from sending emails

KeithFrench — Wed, 10 Jun 2026 13:46:03 GMT

Either way, it is nothing that we on this forum can sort.