topic Re: Did not see the Update system message until after deadline in Email

Did not see the Update system message until after deadline

Sailplanesteve — Mon, 01 Jun 2026 21:00:51 GMT

I've just accessesd my Talktalk Webmail to discover an email from the Everymail team with a link to new terms and a deadline. Cannot access the link (it has expired). The email says the I now cannot use my email account

Re: Did not see the Update system message until after deadline

fr8ys — Mon, 01 Jun 2026 21:13:28 GMT

You will need to contact TalkTalk direct, but it may now be too late.

Please see here for more details and the action you needed to take depending on your circumstances.
https://community.talktalk.co.uk/t5/Email/Everymail-transition/td-p/3148465

As said though this may be too late now but it's worth the call or chat to discuss.

Re: Did not see the Update system message until after deadline

Gliwmaeden2 — Mon, 01 Jun 2026 22:33:42 GMT

@Sailplanesteve

The latest deadline that Talktalk published for those required to subscribe to Everymail to maintain their legacy addresses is the middle of the month.

You are not the only person to have suddenly found their emails not to be working.... what is the deadline given in the email, rather than this help page?

https://help-centre.talktalk.co.uk/Email/Find_info_or_guidance_about_my_Email/Email_Transition_FAQs

Please check that Everymail was definitely the sender.

Can you actually access your email account anyway?

Please use the contact details in Fr8ys's link, but it will helpful to know on here how you get on.