topic Loss of service in Resolved Outages https://community.talktalk.co.uk/t5/Resolved-Outages/Loss-of-service/m-p/2131510#M192 <P><FONT size="4" color="#339966"><STRONG>Latest update 7:05 am 22 November 2017</STRONG></FONT></P> <P>We're pleased to announce that our engineers have confirmed that all services have been restored, we apologise&nbsp;for any inconvenience that this has caused.</P> <P>&nbsp;</P> <P>We're aware that some customers in&nbsp;the following areas are currently experiencing issues using their Phone, Broadband and TV service.&nbsp;</P> <P>Affected areas;</P> <UL> <LI><STRONG>Harborne, </STRONG></LI> <LI><STRONG>Smallbrook, </STRONG></LI> <LI><STRONG>Chelmsley Wood, </STRONG></LI> <LI><STRONG>Selly Oak,</STRONG></LI> <LI><STRONG>Ashfield exchanges</STRONG></LI> </UL> <P>&nbsp;</P> <P>&nbsp;</P> <P>Virgin Media have advised that&nbsp;damage has been due to an underground electrical fire.</P> <P>They're working on replacing the damaged fibre. Our engineers are on standby to re-route any traffic to help minimise a loss of service.</P> <P>We'd like to apologise for any inconvenience caused by the issue and assure you that our engineers are working to restore service ASAP.</P> Wed, 22 Nov 2017 07:10:34 GMT simonb 2017-11-22T07:10:34Z Loss of service https://community.talktalk.co.uk/t5/Resolved-Outages/Loss-of-service/m-p/2131510#M192 <P><FONT size="4" color="#339966"><STRONG>Latest update 7:05 am 22 November 2017</STRONG></FONT></P> <P>We're pleased to announce that our engineers have confirmed that all services have been restored, we apologise&nbsp;for any inconvenience that this has caused.</P> <P>&nbsp;</P> <P>We're aware that some customers in&nbsp;the following areas are currently experiencing issues using their Phone, Broadband and TV service.&nbsp;</P> <P>Affected areas;</P> <UL> <LI><STRONG>Harborne, </STRONG></LI> <LI><STRONG>Smallbrook, </STRONG></LI> <LI><STRONG>Chelmsley Wood, </STRONG></LI> <LI><STRONG>Selly Oak,</STRONG></LI> <LI><STRONG>Ashfield exchanges</STRONG></LI> </UL> <P>&nbsp;</P> <P>&nbsp;</P> <P>Virgin Media have advised that&nbsp;damage has been due to an underground electrical fire.</P> <P>They're working on replacing the damaged fibre. Our engineers are on standby to re-route any traffic to help minimise a loss of service.</P> <P>We'd like to apologise for any inconvenience caused by the issue and assure you that our engineers are working to restore service ASAP.</P> Wed, 22 Nov 2017 07:10:34 GMT https://community.talktalk.co.uk/t5/Resolved-Outages/Loss-of-service/m-p/2131510#M192 simonb 2017-11-22T07:10:34Z