https://community.talktalk.co.uk/t5/Resolved-Outages/Whatsapp-and-SMS-Support-Unavailable/m-p/3115384#M2617 <P>We're aware that customers are unable to contact us via Whatsapp or SMS, we'd like to apologise for any inconvenience this may cause.</P> <P>&nbsp;</P> <P>If you're already in contact with us via whatsapp or SMS you may not be able to continue with the conversation in whatsapp or SMS - you can switch to our live chat option if your query is urgent.</P> <P>&nbsp;</P> <P><SPAN>In the meantime, you can use&nbsp;</SPAN><U><A href="https://www.talktalk.co.uk/login" target="_blank" rel="noopener noreferrer">My Account<I class="fa fa-external-link" aria-label="Opens in a new window"></I></A></U><SPAN>, to view and pay your bill or check for any updates to your account. You can also&nbsp;use&nbsp;</SPAN><U><A href="https://www.talktalk.co.uk/help/servicestatus" target="_blank" rel="noopener noreferrer">My Connection<I class="fa fa-external-link" aria-label="Opens in a new window"></I></A></U><SPAN>&nbsp;to&nbsp;diagnose and fix problems with your broadband connection.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 17 Jun 2025 15:59:45 GMT VickyBr 2025-06-17T15:59:45Z https://community.talktalk.co.uk/t5/Resolved-Outages/Whatsapp-and-SMS-Support-Unavailable/m-p/3115384#M2617 <P>We're aware that customers are unable to contact us via Whatsapp or SMS, we'd like to apologise for any inconvenience this may cause.</P> <P>&nbsp;</P> <P>If you're already in contact with us via whatsapp or SMS you may not be able to continue with the conversation in whatsapp or SMS - you can switch to our live chat option if your query is urgent.</P> <P>&nbsp;</P> <P><SPAN>In the meantime, you can use&nbsp;</SPAN><U><A href="https://www.talktalk.co.uk/login" target="_blank" rel="noopener noreferrer">My Account<I class="fa fa-external-link" aria-label="Opens in a new window"></I></A></U><SPAN>, to view and pay your bill or check for any updates to your account. You can also&nbsp;use&nbsp;</SPAN><U><A href="https://www.talktalk.co.uk/help/servicestatus" target="_blank" rel="noopener noreferrer">My Connection<I class="fa fa-external-link" aria-label="Opens in a new window"></I></A></U><SPAN>&nbsp;to&nbsp;diagnose and fix problems with your broadband connection.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 17 Jun 2025 15:59:45 GMT https://community.talktalk.co.uk/t5/Resolved-Outages/Whatsapp-and-SMS-Support-Unavailable/m-p/3115384#M2617 VickyBr 2025-06-17T15:59:45Z