Unexpected technical issues - Delays answering your calls

StephenF — Fri, 02 Mar 2018 11:26:34 GMT

Due to unexpected technical issues at one of our contact centres, we're experiencing delays answering some of your calls.

We'd like to apologise for any inconvenience caused, we appreciate your patience during this time and would like to ask that you try calling later, alternatively, If you need to speak to us, we'd suggest using one of the following:

My TalkTalk App

Not only can you check your bill, manage your account but you can now use our in-app messenger service to speak with a member of our team without having to wait on the phone.

Apple Store l Android Play Store

SMS

You can now speak to us via SMS , when calling TalkTalk our automated phone service will ask for your mobile number to continue your call via text message. We'll send you a text and you simply reply with your question and our support team will answer.

topic Unexpected technical issues - Delays answering your calls in Resolved Outages

Unexpected technical issues - Delays answering your calls

My TalkTalk App

SMS