topic Access to the My TalkTalk App in Resolved Outages https://community.talktalk.co.uk/t5/Resolved-Outages/Access-to-the-My-TalkTalk-App/m-p/2196491#M329 <P><FONT color="#339966"><STRONG>Update 12:20 am 25th April - Our engineers continue to work on this issue and have narrowed it down to Android users.</STRONG></FONT></P> <P>We're aware some customers are having issues when accessing the My TalkTalk app and are getting the following error message "<EM>An unknown error has occurred please try again later</EM>"</P> <P>We are looking into this as a priority and apologise for any inconvenience this is causing.</P> <P>Following this&nbsp;link&nbsp;will give you&nbsp;access to&nbsp;&nbsp;<A title="My Account" href="https://myaccount.talktalk.co.uk/login/login/login?AuthState=_93c3d44512c5688fbecfc50da5d33bdb3e2365e059:https://sso.talktalk.co.uk/saml2/idp/SSOService.php?spentityid=https%3A%2F%2Fmyaccount.talktalk.co.uk%2Flogin%2Flogin%2Flogin&amp;RelayState=https%3A%2F%2Fmyaccount.talktalk.co.uk%2Fssosp%2Fauthenticate%2Fauthenticate%3FAPPID%3DPHP-SP1%26ReturnUrl%3Dhttps%253A%252F%252Fmyaccount.talktalk.co.uk%252Flogin%252Flogin%252Flogin%3Furl%3D%25252Fhome%25252Fdashboard%26logoutMode%3D&amp;ERRCODE=" target="_blank">My Account</A>&nbsp;.</P> Wed, 25 Apr 2018 09:21:08 GMT simonb 2018-04-25T09:21:08Z Access to the My TalkTalk App https://community.talktalk.co.uk/t5/Resolved-Outages/Access-to-the-My-TalkTalk-App/m-p/2196491#M329 <P><FONT color="#339966"><STRONG>Update 12:20 am 25th April - Our engineers continue to work on this issue and have narrowed it down to Android users.</STRONG></FONT></P> <P>We're aware some customers are having issues when accessing the My TalkTalk app and are getting the following error message "<EM>An unknown error has occurred please try again later</EM>"</P> <P>We are looking into this as a priority and apologise for any inconvenience this is causing.</P> <P>Following this&nbsp;link&nbsp;will give you&nbsp;access to&nbsp;&nbsp;<A title="My Account" href="https://myaccount.talktalk.co.uk/login/login/login?AuthState=_93c3d44512c5688fbecfc50da5d33bdb3e2365e059:https://sso.talktalk.co.uk/saml2/idp/SSOService.php?spentityid=https%3A%2F%2Fmyaccount.talktalk.co.uk%2Flogin%2Flogin%2Flogin&amp;RelayState=https%3A%2F%2Fmyaccount.talktalk.co.uk%2Fssosp%2Fauthenticate%2Fauthenticate%3FAPPID%3DPHP-SP1%26ReturnUrl%3Dhttps%253A%252F%252Fmyaccount.talktalk.co.uk%252Flogin%252Flogin%252Flogin%3Furl%3D%25252Fhome%25252Fdashboard%26logoutMode%3D&amp;ERRCODE=" target="_blank">My Account</A>&nbsp;.</P> Wed, 25 Apr 2018 09:21:08 GMT https://community.talktalk.co.uk/t5/Resolved-Outages/Access-to-the-My-TalkTalk-App/m-p/2196491#M329 simonb 2018-04-25T09:21:08Z