Not receiving email issue

simonb — Fri, 10 Aug 2018 12:43:18 GMT

We're aware of some customers who are not able to receive emails when using a client.

Customers may get a similar message as below;

The mail server "pop.tiscali.co.uk" is not responding
ERROR invalid login or password

TalkTalk and Tiscali emails are affected.

Our engineers are looking into this as a priority and we will provide any further updates here.

We apologise for any inconvenience caused during this time.

Whilst we look into this you can access your messages at https://www.talktalk.co.uk/mail/

Update - 1:40 pm 10 August - we're pleased to confirm that this issue has been resolved, once again we apologise for any inconvenience caused and thank you for your patience whilst we investigated this.

topic Not receiving email issue in Resolved Outages

Not receiving email issue