topic Issues watching your TV boost channels in Resolved Outages https://community.talktalk.co.uk/t5/Resolved-Outages/Issues-watching-your-TV-boost-channels/m-p/2279514#M570 <P>We're aware&nbsp;some customers are unable to view their boost channels in the TV guide. We'd like to apologise for the inconvenience caused and assure you our engineers are investigating this as a priority.&nbsp;<BR /><BR /></P> <H3><FONT color="#339966"><STRONG>Latest Update, 2:30pm 23rd November:</STRONG></FONT></H3> <P><FONT color="#339966"><STRONG>Our engineers&nbsp;have confirmed that most of the&nbsp;affected customers issues have been resolved.&nbsp;If you're still affected then you can try updating your TV Box to the latest software which you can do by following the below steps:</STRONG></FONT></P> <OL> <LI>Press the&nbsp;<STRONG>YouView / Menu</STRONG><STRONG>&nbsp;button</STRONG>&nbsp;on your remote</LI> <LI>Select&nbsp;<STRONG>Settings</STRONG></LI> <LI>Select&nbsp;<STRONG>Software Information</STRONG></LI> <LI>Select&nbsp;<STRONG>Update software</STRONG></LI> </OL> <P>Alternatively, take a look at the guide <A href="https://community.talktalk.co.uk/t5/Articles/TV-Software-updates/ta-p/2204388" target="_blank">TV Software Updates</A></P> Fri, 23 Nov 2018 14:38:36 GMT simonb 2018-11-23T14:38:36Z Issues watching your TV boost channels https://community.talktalk.co.uk/t5/Resolved-Outages/Issues-watching-your-TV-boost-channels/m-p/2279514#M570 <P>We're aware&nbsp;some customers are unable to view their boost channels in the TV guide. We'd like to apologise for the inconvenience caused and assure you our engineers are investigating this as a priority.&nbsp;<BR /><BR /></P> <H3><FONT color="#339966"><STRONG>Latest Update, 2:30pm 23rd November:</STRONG></FONT></H3> <P><FONT color="#339966"><STRONG>Our engineers&nbsp;have confirmed that most of the&nbsp;affected customers issues have been resolved.&nbsp;If you're still affected then you can try updating your TV Box to the latest software which you can do by following the below steps:</STRONG></FONT></P> <OL> <LI>Press the&nbsp;<STRONG>YouView / Menu</STRONG><STRONG>&nbsp;button</STRONG>&nbsp;on your remote</LI> <LI>Select&nbsp;<STRONG>Settings</STRONG></LI> <LI>Select&nbsp;<STRONG>Software Information</STRONG></LI> <LI>Select&nbsp;<STRONG>Update software</STRONG></LI> </OL> <P>Alternatively, take a look at the guide <A href="https://community.talktalk.co.uk/t5/Articles/TV-Software-updates/ta-p/2204388" target="_blank">TV Software Updates</A></P> Fri, 23 Nov 2018 14:38:36 GMT https://community.talktalk.co.uk/t5/Resolved-Outages/Issues-watching-your-TV-boost-channels/m-p/2279514#M570 simonb 2018-11-23T14:38:36Z