https://community.talktalk.co.uk/t5/Resolved-Outages/Problems-with-sound/m-p/2349858#M696 <P>We're aware that some customers with 4k televisions were experiencing sound issues with their TV service following a software update to the set-top box.</P> <H3><FONT color="#339966"><STRONG>Latest update 4:20pm 7th May:</STRONG></FONT></H3> <P>We have completed rolling out an update to all set-top boxes to restore the sound. We'd like to apologise for any inconvenience caused during this time.&nbsp;<BR />If you're still having sound issues you can check if you have the latest software version in our <A title="TV Software updates" href="https://community.talktalk.co.uk/t5/Articles/TV-Software-updates/ta-p/2204388" target="_blank" rel="noopener">TV Software updates</A> article.</P> Tue, 07 May 2019 15:21:36 GMT StephenF 2019-05-07T15:21:36Z https://community.talktalk.co.uk/t5/Resolved-Outages/Problems-with-sound/m-p/2349858#M696 <P>We're aware that some customers with 4k televisions were experiencing sound issues with their TV service following a software update to the set-top box.</P> <H3><FONT color="#339966"><STRONG>Latest update 4:20pm 7th May:</STRONG></FONT></H3> <P>We have completed rolling out an update to all set-top boxes to restore the sound. We'd like to apologise for any inconvenience caused during this time.&nbsp;<BR />If you're still having sound issues you can check if you have the latest software version in our <A title="TV Software updates" href="https://community.talktalk.co.uk/t5/Articles/TV-Software-updates/ta-p/2204388" target="_blank" rel="noopener">TV Software updates</A> article.</P> Tue, 07 May 2019 15:21:36 GMT https://community.talktalk.co.uk/t5/Resolved-Outages/Problems-with-sound/m-p/2349858#M696 StephenF 2019-05-07T15:21:36Z