https://community.talktalk.co.uk/t5/Resolved-Outages/My-Account-password-reset-issue/m-p/2071054#M76 <P>We're aware that some customers are having issues when requesting a password reset via SMS.&nbsp;</P> <P>We apologise for the inconvenience that this may cause. Whilst we look into this, there is an alternative option as follows;</P> <P>*&nbsp; You can use email reset option.</P> <P>* &nbsp;If however, your email address is the same as your login then you'll have to go to&nbsp;<A href="https://www.talktalk.co.uk/mail/" target="_blank">https://www.talktalk.co.uk/mail/</A>&nbsp;and follow forgot password steps.</P> Tue, 11 Jul 2017 07:03:09 GMT simonb 2017-07-11T07:03:09Z https://community.talktalk.co.uk/t5/Resolved-Outages/My-Account-password-reset-issue/m-p/2071054#M76 <P>We're aware that some customers are having issues when requesting a password reset via SMS.&nbsp;</P> <P>We apologise for the inconvenience that this may cause. Whilst we look into this, there is an alternative option as follows;</P> <P>*&nbsp; You can use email reset option.</P> <P>* &nbsp;If however, your email address is the same as your login then you'll have to go to&nbsp;<A href="https://www.talktalk.co.uk/mail/" target="_blank">https://www.talktalk.co.uk/mail/</A>&nbsp;and follow forgot password steps.</P> Tue, 11 Jul 2017 07:03:09 GMT https://community.talktalk.co.uk/t5/Resolved-Outages/My-Account-password-reset-issue/m-p/2071054#M76 simonb 2017-07-11T07:03:09Z