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    <title>topic Engineer SMS sent in error in Resolved Outages</title>
    <link>https://community.talktalk.co.uk/t5/Resolved-Outages/Engineer-SMS-sent-in-error/m-p/2414076#M817</link>
    <description>&lt;P&gt;&lt;STRONG&gt;Latest update - 11th October 1:40pm&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;We can confirm that no more incorrect SMS messages are being sent to customers.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We’re aware that some customers have received an SMS message stating that an engineer has completed work at their property, even though this is not the case.&lt;/P&gt;
&lt;P&gt;These messages have been sent in error and we’d like to apologise for any inconvenience or confusion caused.&lt;/P&gt;</description>
    <pubDate>Fri, 11 Oct 2019 12:40:31 GMT</pubDate>
    <dc:creator>Taylerw</dc:creator>
    <dc:date>2019-10-11T12:40:31Z</dc:date>
    <item>
      <title>Engineer SMS sent in error</title>
      <link>https://community.talktalk.co.uk/t5/Resolved-Outages/Engineer-SMS-sent-in-error/m-p/2414076#M817</link>
      <description>&lt;P&gt;&lt;STRONG&gt;Latest update - 11th October 1:40pm&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;We can confirm that no more incorrect SMS messages are being sent to customers.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We’re aware that some customers have received an SMS message stating that an engineer has completed work at their property, even though this is not the case.&lt;/P&gt;
&lt;P&gt;These messages have been sent in error and we’d like to apologise for any inconvenience or confusion caused.&lt;/P&gt;</description>
      <pubDate>Fri, 11 Oct 2019 12:40:31 GMT</pubDate>
      <guid>https://community.talktalk.co.uk/t5/Resolved-Outages/Engineer-SMS-sent-in-error/m-p/2414076#M817</guid>
      <dc:creator>Taylerw</dc:creator>
      <dc:date>2019-10-11T12:40:31Z</dc:date>
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