topic Total Loss of Service in Kingston and South London in Resolved Outages https://community.talktalk.co.uk/t5/Resolved-Outages/Total-Loss-of-Service-in-Kingston-and-South-London/m-p/2437126#M888 <P>We're aware that some customers in the <STRONG>Kingston and South London</STRONG>&nbsp;area were experiencing a loss of service.&nbsp;A section of Virgin Media's fibre cable was accidentally damaged on Thursday by construction workers. The extensive damage caused by their drilling equipment required a large section of the fibre cabling and ducting to be replaced. The Virgin Media fibre cable is used to provide service to the following exchanges:</P> <UL> <LI><STRONG>Ashtead</STRONG> -&nbsp; Service restored</LI> <LI><STRONG>Bookham</STRONG> - Service restored</LI> <LI><STRONG>Cobham</STRONG> - Service restored</LI> <LI><STRONG>Esher</STRONG> - Service restored</LI> <LI><STRONG>Malden</STRONG>&nbsp;- Service restored</LI> <LI><STRONG>North Cheam</STRONG>&nbsp;- Service restored</LI> <LI><STRONG>Oxshott</STRONG> - Service restored</LI> <LI><STRONG>Thames Ditton</STRONG> - Service restored</LI> <LI><STRONG>Wimbledon</STRONG>&nbsp;- Service restored</LI> <LI> <DIV><STRONG>Worcester Park</STRONG> - Service restored</DIV> </LI> </UL> <P><STRONG><FONT color="#008000">Latest update: 7:15pm 22nd December 2019</FONT></STRONG></P> <P>Virgin Media engineers have confirmed all services for TalkTalk customers have now been restored. We will continue to monitor services in all affected areas to ensure there are no further issues. This has been a major repair and we apologise for the inconvenience caused to all affected customers.</P> Sun, 22 Dec 2019 19:20:46 GMT simonb 2019-12-22T19:20:46Z Total Loss of Service in Kingston and South London https://community.talktalk.co.uk/t5/Resolved-Outages/Total-Loss-of-Service-in-Kingston-and-South-London/m-p/2437126#M888 <P>We're aware that some customers in the <STRONG>Kingston and South London</STRONG>&nbsp;area were experiencing a loss of service.&nbsp;A section of Virgin Media's fibre cable was accidentally damaged on Thursday by construction workers. The extensive damage caused by their drilling equipment required a large section of the fibre cabling and ducting to be replaced. The Virgin Media fibre cable is used to provide service to the following exchanges:</P> <UL> <LI><STRONG>Ashtead</STRONG> -&nbsp; Service restored</LI> <LI><STRONG>Bookham</STRONG> - Service restored</LI> <LI><STRONG>Cobham</STRONG> - Service restored</LI> <LI><STRONG>Esher</STRONG> - Service restored</LI> <LI><STRONG>Malden</STRONG>&nbsp;- Service restored</LI> <LI><STRONG>North Cheam</STRONG>&nbsp;- Service restored</LI> <LI><STRONG>Oxshott</STRONG> - Service restored</LI> <LI><STRONG>Thames Ditton</STRONG> - Service restored</LI> <LI><STRONG>Wimbledon</STRONG>&nbsp;- Service restored</LI> <LI> <DIV><STRONG>Worcester Park</STRONG> - Service restored</DIV> </LI> </UL> <P><STRONG><FONT color="#008000">Latest update: 7:15pm 22nd December 2019</FONT></STRONG></P> <P>Virgin Media engineers have confirmed all services for TalkTalk customers have now been restored. We will continue to monitor services in all affected areas to ensure there are no further issues. This has been a major repair and we apologise for the inconvenience caused to all affected customers.</P> Sun, 22 Dec 2019 19:20:46 GMT https://community.talktalk.co.uk/t5/Resolved-Outages/Total-Loss-of-Service-in-Kingston-and-South-London/m-p/2437126#M888 simonb 2019-12-22T19:20:46Z