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Redeeming your Amazon Tech Pack

You'll receive an email from us within 37 days of your service going live or contract renewal containing your unique 16 digit code which looks something like ABC1-AB5RST-ZYG5BG. You’ll be able to discount your Amazon Tech Pack to £0 using this code. Simply select the link in the email we've sent and following the steps on


  1. Select the link within the email we sent
  2. You'll be taken to the product on the website
  3. Select any colour preference then Add to Basket. Please note the Ring Indoor Cam is only available in white
  4. You'll be taken to your shopping cart, select Proceed to Checkout
  5. If not already, sign-in to your amazon account or create one
  6. Select your Delivery Address
  7. Enter Payment Information, enter your unique code in the Gift Cards & Promotional Codes box, then Apply
  8. Select Buy Now
  9. That's it, you're all done, Amazon will confirm your order and keep you updated on it's progress via email. 

Within 37 days of going live or your contract renewing you'll receive an email from us detailing your unique 16 digit code, this will be sent automatically and there is no need to contact us unless 37 days have passed since going live or you have a question about your TalkTalk plan & service.


Should you encounter any issues redeeming your code on the Amazon website, please check the following:

  • Make sure you're redeeming your code on the correct page
  • Remove any spaces before and after the code
  • Copy and paste the code to avoid mistyped characters
  • If you've already applied the code to your account, go to checkout and select the payment options section. You'll see a promotional credit available. Select this to redeem your code without having to re-enter it. Applying the code a second time will result in an error message


'Amazon Echo Dot 4th gen and Amazon Smart Plug' or 'A White Ring Indoor Cam' offered free of charge in the way of a voucher code and redeemable via . Unique code discounts 'Amazon Echo Dot 4th gen and Amazon Smart Plug' or 'A White Ring Indoor Cam' to £0. Other delivery charges may apply. Unique code will be sent to customers via email 37 days after the new contract goes live, and customers will have 3 months to redeem the code or the code will become void. The code will be sent to the same email address as this email. When paying for an order with a promotional code on, you will have to add the relevant item to your Shopping Basket and complete your order via checkout. You cannot use Amazon 1-Click ordering method to apply a promotional claim code. If you place an order using a promotional code on and then return or cancel that order, the promotional code cannot be refunded or re-used. Each customer can claim up to a maximum of one offer. The offer may not be used on pre-existing orders or in conjunction with any other offer. It is subject to availability and may be withdrawn or amended without notice. The offer has no cash alternative. Postage and packing will be applied to each item in accordance with Amazon's standard delivery rates and policies. Conditions of Use & Sale apply to your purchase on All terms found here apply to your purchase and use of Echo Dot 4th Gen. Amazon, Kindle, Echo, Alexa, Dash, Fire and all related logos are trademarks of, Inc. or its affiliates.



Help with your new devices

If you need any support setting up your new devices or have questions about how they work, checkout the Amazon and Ring support pages: