Within 37 days of going live or your contract renewing you'll receive an email from us detailing your unique 16 digit code, this will be sent automatically and there is no need to contact us unless 37 days have passed since going live or you have a question about your TalkTalk plan & service.

Should you encounter any issues redeeming your code on the Amazon website, please check the following:

• Make sure you're redeeming your code on the correct page
• Remove any spaces before and after the code
• Copy and paste the code to avoid mistyped characters
• If you've already applied the code to your account, go to checkout and select the payment options section. You'll see a promotional credit available. Select this to redeem your code without having to re-enter it. Applying the code a second time will result in an error message

'Amazon Echo Dot 4th gen and Amazon Smart Plug' or 'A White Ring Indoor Cam' offered free of charge in the way of a voucher code and redeemable via www.amazon.co.uk . Unique code discounts 'Amazon Echo Dot 4th gen and Amazon Smart Plug' or 'A White Ring Indoor Cam' to £0. Other delivery charges may apply. Unique code will be sent to customers via email 37 days after the new contract goes live, and customers will have 3 months to redeem the code or the code will become void. The code will be sent to the same email address as this email. When paying for an order with a promotional code on amazon.co.uk, you will have to add the relevant item to your Shopping Basket and complete your order via checkout. You cannot use Amazon 1-Click ordering method to apply a promotional claim code. If you place an order using a promotional code on amazon.co.uk and then return or cancel that order, the promotional code cannot be refunded or re-used. Each customer can claim up to a maximum of one offer. The offer may not be used on pre-existing orders or in conjunction with any other offer. It is subject to availability and may be withdrawn or amended without notice. The offer has no cash alternative. Postage and packing will be applied to each item in accordance with Amazon's standard delivery rates and policies. Amazon.co.uk Conditions of Use & Sale apply to your purchase on Amazon.co.uk. All terms found here apply to your purchase and use of Echo Dot 4th Gen. Amazon, Kindle, Echo, Alexa, Dash, Fire and all related logos are trademarks of Amazon.com, Inc. or its affiliates.