With Total Home Wi-Fi, you get guaranteed wall-to-wall coverage, eliminating blank spots throughout your home. This means you can be sure that everyone can get online, whichever room they’re in.
Total Home Wi-Fi creates a mesh network of multiple devices working together to blanket your home in reliable coverage. For just £8 a month, you get guaranteed coverage powered by a Wi-Fi boosting device, as well as access to our support team. We're here to help you maximize your coverage with advice and troubleshooting. And if you need an extra coverage boost, we'll send another device at no extra cost.
benefits of total home Wi-Fi
Reach every room, guaranteed
Whether struggling to reach multiple floors or connect through thick walls, don’t worry. Total Home Wi-Fi is guaranteed to eliminate blank spots around your home.
Stream anywhere, guaranteed
Stream your favourite shows wherever you want to, whether you're stretched out on the sofa or getting cosy upstairs.
Work anywhere, guaranteed
Need to escape a noisy room for an important video call? Get peace of mind when you work from home with a connection that lets you dial in from any room.
Setup support
Your Total Home Wi-Fi setup will be different depending on which equipment you're using. To help guide you to the right place, please select your router from the options below.
eero
You're using an eero at home. Select an option below for further support.
I'd like help setting up additional eeros
If your eero is already set up at home, you'll need to add additional eeros to your home Mesh network to achieve Total Home Wi-Fi. Check out our article Add or remove eeros from your network to find out how to do this.
I'm having trouble connecting devices to my eero
Your eero uses the latest Wi-Fi 6 technology and any devices you use will need to be compatible. For help with problem devices working with your new Wi-Fi 6 network, check out our article Problems connecting a device to eero.
Wi-Fi Hub
You're using a Wi-Fi Hub at home. Select an option below for further support.
I'd like help setting up my Wi-Fi Booster
Check out our article Setting up and positioning your Wi-Fi Booster to find support on using your Wi-Fi Booster with your Wi-Fi Hub.
I'm having trouble using my Wi-Fi Booster
Check out Troubleshooting for your Wi-Fi Booster to find tips on setting up and using your Wi-Fi Booster.
Identifying your router
If you're having trouble figuring out whether you have a Wi-Fi Hub or an eero at home, there's a couple of things you can check if you can't see the router itself (for example, if you're away from home or the router is hidden behind large furniture).
- If you're on one of our Copper or Part-Fibre plans, you'll likely be using a Wi-Fi Hub. If you're on one of our Full Fibre plans, you'll likely be using an eero.
- You can log in to My Account to find out which plan you're on.
- You can check one of your previous Bill emails, which has an option to view your package.
Top tips
Setting up your new equipment closer to your router at first will allow them to establish a connection.
You can always experiment with the positioning of your equipment for best coverage and speed once they are set up.
NOT STRETCHING FAR ENOUGH?
If you've moved your equipment around and you're still not getting coverage everywhere you need it, you might need more eeros or Wi-Fi Boosters in your home network. To sign up for Total Home Wi-Fi or to request additional equipment for your home, you'll need to speak to one of our friendly team – chat to us to add or update your package with Total Home Wi-Fi.
TalkTalk PLUS Customer? Get support and chat with us in the PLUS app. Download the app to contact us or manage your account.
Need to speak to someone?
Let us know if you're still looking for help with your query.
We appreciate your feedback, why not take a moment to review our service by
completing a Trustpilot survey.
Sorry this article didn't help...
You can chat with us seven days a week. Alternatively, check out Contacting TalkTalk for other ways to talk to us.
Still need help?
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options