We're currently improving and optimising the whole customer digital experience, including making great changes to the My TalkTalk app. We will therefore launch a fantastic new version with lots more functionality in 2021. If you’re already a customer and have access to the current My TalkTalk app, you can continue to manage your account in the app.
If you’re a new TalkTalk customer or don’t already have the app on your device(s), you'll be able to benefit from a great new version in the new year. If you experience any issues, please use our other online digital services such as Service Centre or My Account.
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options
View & pay your bills & keep tabs on your usage.
New: See how your connection Is performing.
Our chat experts are available 7 days a week, 365 days a year.