Maintenance or recovery mode is useful to reset your TalkTalk TV box, but you should only use this option after all other diagnostics have been completed. If your TalkTalk TV box is stuck booting up after switching it on, or is failing to respond to the remote control or any manual button combinations, you should power off your TV box (via the button at the back of the TalkTalk TV box) and wait for a few minutes before switching it back on again.
When powered back on, if the box displays the same behaviour, you should follow the below steps:
If you’ve tried all of the above and the box still won’t get past the “Waking up” screen, then chat to us below and we’ll arrange for a replacement box to be sent to you.
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