This is our guide to using CallSafe, which is our free security feature that helps to keep unwanted callers at bay. To learn more about this service take a look at About CallSafe. If you find you are experiencing an issue with the service, you may find it useful to take a look at Problems using CallSafe.
Any numbers you were already blocking with Last Caller Barring are automatically added to your Blocked List.
To switch CallSafe on, simply dial 1 4 7 2 from your TalkTalk landline, then press 1.
If you think you might want to switch it back on in future, please make note of your Blocked and Approved numbers.
Even with CallSafe off, you can block any unwanted callers using our free Last Caller Barring feature. However, the numbers on your CallSafe Blocked List will not be transferred over to Last Caller Barring, so please make sure you bar them again by dialling 1 4 2 5 8 from your landline.
When a caller is screened, you’ll hear a recording of their voice saying their name. CallSafe will then give you the following options:
Numbers you call frequently and numbers in your Calling Circle are automatically added to your Approved List.
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