Before you can connect your phone to the internet, and start sending the full range of messages, you need to install your Internet and Picture messaging settings.
Many of our mobile phones get these settings automatically. Soon after you insert your SIM, you’ll get a text message welcoming you to TalkTalk Mobile and letting you know that your settings will follow. If you have anything other than an Android phone, you'll get the Welcome to TalkTalk Mobile text, then a second text containing your Configuration settings. It’s quite simple to install and save them, because they come with on-screen instructions.
If for any reason you delete your Configuration message, you can have the settings sent again. Just text the word TALK to 40127.
Some Android devices will receive the settings silently in the background as a “configuration message”. Keep an eye out for this as you will not hear an alert. You can find the notification message on Android phones by following the below:
If you've followed the instructions above and you still can’t send and receive picture messages, you may need to enter the settings manually. The place to do this should be in your 'Settings' menu under 'Network settings' or 'Access Point Names' (APN). On an iPhone, tap Settings in the main iPhone menu > Mobile Data > Mobile Data Options > Mobile Data Network. Once you’ve found the place, enter all of the below configuration settings:
Name: TalkTalk Wap
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMS proxy: 18.104.22.168
MMS port: 8799
APN type: default
APN roaming protocol: IPv4
Enable/disable APN: (Ticked)
If you still have trouble sending and receiving MMS with the above settings, please enter wap for the username and wap for the password and try again.
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TalkTalk Correspondence Dept
PO Box 675
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Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088