cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

Making my landline ex-directory

No ratings

Making your number ex-directory means that it won’t appear in the phone book or the 118 directory service, which is a great way to avoid nuisance and cold calls. This is a free service, so making your number ex-directory won't add anything to your bill. 
 

Making your number ex-directory?

Follow the below steps to make your phone number ex-directory:

  1. Log in to My Account

  2. Click My Services from the toolbar at the top of your screen

  3. Select Manage home phone Boosts from the dropdown menu

  4. Click the box next to Ex-directory listing. You'll find this at the bottom of the list

  5. Click Update

If you change your mind and want to publish your number, you can simply change the setting to Regular directory listing.

 

How long will it take to activate?

It may take a little time for this to take effect. Making your number ex-directory will mean your number will be removed from all future issues of the phone book, though unfortunately, it can't remove it from anything that’s already been published.

 

Stephen
Hi, I’m Stephen did you find my article useful?

Need to speak to our team?

Our experts are here to help, select one of the following contact options:

To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.

- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature

TalkTalk Correspondence Dept
PO Box 675
Salford
M5 0NL

All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.

Call us for free on: 0345 172 0088

Make sure you have your account details to hand when you call.

Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088